Charnelle Johnson

Charnelle Johnson is a seasoned professional specializing in ServiceNow solutions, currently serving as a Sr ServiceNow Solution Architect at Milestone Technologies, Inc. since August 2022. With extensive experience in the field, Charnelle held similar roles at Covestic and Cask, contributing to ServiceNow architecture and development. Previous positions include ServiceNow Architect at ManTech and a Systems Engineer Advisor at Eagle Alliance. Charnelle also has experience as a Sr. ServiceNow Developer at CBS Corporation and worked in IT as a Software Developer and ITSM Process Analyst at Genuine Parts Company. Charnelle's career began as a Sr Remedy Developer at CSC/GSA. Despite not having a college degree, Charnelle has built a robust career demonstrating expertise in IT service management and software development.