Michael Coakley

Michael Coakley is a seasoned IT professional with extensive experience in operations management and technical support. Currently serving as a Senior Operations Manager at Milestone Technologies, Inc., Michael collaborates with the Service Delivery Manager to ensure optimal service execution and performance across a team of over 30 employees globally. Throughout the career, positions have included APAC Regional Operations Manager and EMEA IT Lead, focusing on high-performance technical support teams and collaborating on IT standards. Previous roles include Desktop Support Technician at The American University of Paris, IT Hardware support at Vantage Resources, Site Services Engineer at Pfizer Pharmaceuticals, and Tech Support Coach at Hewlett-Packard. Michael holds a degree in Computer Science from Technological University Dublin.