Tristan Wright is a Customer Success Leader with over 8 years of experience in B2B SaaS, currently serving as the Director of Customer Onboarding & Support at Hona. In their role, Tristan has optimized onboarding processes and improved customer retention rates significantly. Tristan previously held positions at companies such as Forethought and Jolt, where they successfully managed customer relationships, led teams, and facilitated revenue growth. They earned a Master of Business Administration in Technology Management and a Bachelor's degree in Digital Marketing from Utah Valley University.
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