Alejandro C. is a Fulfillment Senior Engineer at Millicom (Tigo), where they lead a multinational team providing 24/7 support for revenue collection platforms and services in Nicaragua and Panama. With a decade of experience in the IT sector, Alejandro previously served as Regional Support Manager at Telefónica, overseeing a multinational support team. They hold a Bachelor's degree in Computer Science from Universidad Centroamericana 'José Simeón Cañas' and have a strong background in incident management, digital transformation projects, and quality assurance in technology services.
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