Dipti Gupta is an accomplished professional with extensive experience in quality management and customer experience across multiple industries. Currently serving as the Strategic Customer Quality of Experience Manager at Millicom since 2013, Dipti focuses on championing the Voice of Customer in Latin America and driving continuous improvement initiatives. Previously, Dipti held roles such as Senior Customer Quality Manager at Motorola Mobility and Senior Quality Manager at Motorola, where significant contributions included the establishment of a new VOC position and the development of quality information systems. Dipti's career began at W.L. Gore & Associates, specializing in manufacturing management and statistical data analysis. Educational qualifications include a Master of Science in Industrial Engineering and a Bachelor of Science in Systems Engineering from the University of Arizona, along with a Bachelor of Arts in Mathematics from Panjab University.
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