Marcela Ramirez has extensive experience in the telecommunications sector, primarily with Millicom from 2010 to 2023. They held various positions, including Specialist in Churn, Retention, and Loyalty, and played a key role in creating and executing sales campaigns, managing customer service teams, and implementing retention strategies. Currently, Marcela serves as Jefe de Canales B2B, overseeing business development initiatives and channel management. Their expertise encompasses customer analysis, process automation, and strategic alliances, demonstrating a strong commitment to enhancing customer loyalty and operational efficiency.
This person is not in the org chart
This person is not in any teams
This person is not in any offices