Priscilla Paz

Priscilla Paz has extensive experience in quality management and customer experience, currently serving as Quality of Experience Manager and previously as Customer Experience - QoE Coordinator at Millicom (Tigo) since January 2014. Prior roles include Consultant at Grupo Corporativo Perez, focused on procurement, and Market Researcher at Casa Mantica S.A., where market satisfaction research was conducted to enhance supermarket operations. Priscilla held significant positions as Head of Quality at both Internacional de Brochas S.A. and Uniplastics Containers Corp., where responsibilities included updating quality management systems and establishing acceptable materials parameters. Early career experience includes working as an Assistant in Quality Assurance at Molinos Modernos. Priscilla holds a Master of Business Administration from INCAE and a Licenciatura in Chemical Engineering from Universidad de San Carlos de Guatemala.