Kevin Hicks, CPC, QPA, QKA, is a Senior Account Manager at Milliman with over two decades of experience in actuarial and retirement solutions. Since joining Milliman in 2000, Kevin has successfully managed multiple implementations of the Milliman Actuarial Retirement Calculator (MARC) and collaborated with various teams to enhance products like the Milliman Online Total Rewards (OTTER) platform. Kevin's career also includes roles as an Account Manager and Account Representative, where responsibilities ranged from client relationship management to QA testing and software release processes. Prior to this, Kevin was a bassist and administrator for Rufus Tree, overseeing all business operations, and served as an Automated Logistical Specialist in the Army National Guard. Kevin holds a Bachelor of Science in Actuarial Science from the University of Illinois Urbana-Champaign and an Associate of Science in Mathematics from Lincoln Land Community College.
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