Alex Mackey is a seasoned professional in customer success, currently serving as a Senior Manager at Mimecast since August 2015, where progressive roles have included Team Lead and Customer Experience Account Manager. Prior experience includes a Technical Consultant position at The CCS Companies, where project management and business development skills were honed, as well as a CRM Support Specialist role focused on campaign management and technical support. Earlier experience includes an internship at UMass Dartmouth, providing social media updates and market research, supplemented by hands-on work as a Print Shop Assistant. Alex Mackey holds a Bachelor of Science degree in Marketing from the University of Massachusetts Dartmouth.
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