Andre Smit

Andre Smit currently serves as a Senior Manager of Customer Success at Mimecast, leading a team of 17 Customer Success Managers and other customer-facing professionals. Prior experience includes roles as a Client Account Manager at MIS Solutions, Inc., where responsibilities included client relationship management and account growth, and as a Senior Customer Success Manager at Cybereason, focusing on contract upsells and renewals. Andre’s extensive background in customer success and training spans over two decades, with significant roles at Dimension Data Middle East and Africa, IT Intellect, and IDCS, where responsibilities ranged from managing client delivery to enhancing staff skills and training. Education includes a Matric in Humanities from Roosevelt High, completed in 1989.