Drew D. is an accomplished Sales Engineer with extensive experience in technical training and customer consultation. Currently at Mimecast since December 2021, Drew D. leverages expertise in product application assistance and customer requirement interpretation. Previously, Drew D. served as a Sales Engineer at ESET North America from September 2014 to December 2021, where responsibilities included training sales staff and providing feedback to product development. Drew D. also held the roles of Business Support Agent and Online Chat Support Agent II, focusing on customer consultation and product-related feedback. Prior to ESET North America, Drew D. worked at Best Buy as a Geek Squad Supervisor, managing technical troubleshooting and issue resolution.
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