Michael Aranda is a seasoned Salesforce professional with extensive experience spanning multiple roles and organizations. Currently serving as a Senior Salesforce Developer and Service Cloud Salesforce Administrator at Mimecast, Michael has successfully implemented Service Cloud solutions and managed third-party integrations. Previous experiences include leading the Salesforce Production Support Team at Indigo, where standards and service level agreements were established, and serving as the primary Salesforce administrator at Berklee College of Music, overseeing the Salesforce environment and developing best practices. Michael holds a Master's degree in Business Administration and dual Bachelor's degrees in Marketing and Business Administration, enriched by a minor in International Business from Appalachian State University.
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