Robert Conrad is a seasoned Customer Success Manager with extensive experience driving measurable outcomes in mid-market accounts at Mimecast since February 2022. Previously, Robert served as a Senior Customer Success Manager at Uber, where a significant contribution of $725,000 was generated through upselling, while maintaining a remarkable 98% renewal rate among top customers. Earlier roles included positions at Yelp, where strategic partnerships led to notable advertising revenue, and Acquirent, where automation of email campaigns substantially increased team revenue. An educational background in International/Global Studies from the University of Illinois Urbana-Champaign complements a diverse international experience across multiple countries.
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