Leslie (Lel) Proctor is an experienced professional in service design and development, currently serving as Head of Service Design & Development at Mind since January 2010, where previously held the role of Service Design and Development Manager. Prior to this tenure, Lel Proctor worked at BSS from October 1999 to December 2009 as a Client Liaison Co-ordinator, demonstrating a strong background in client relations and service management.
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