Bernard Gordon has extensive experience in customer success and technical support, currently serving as a Senior Customer Success Manager at Mindbody since August 2012. In this role, Bernard has excelled in developing long-term relationships that result in case studies and advocates for the product, ensuring client retention through strategic engagement with product features. Previous roles at Mindbody, including Customer Success Manager II and Client Care Specialist, focused on client retention and addressing at-risk accounts. Earlier experience at Anywhere MD, INC. as a Support Technician involved remotely installing software and providing training and troubleshooting for medical professionals. Bernard holds education from Cuesta College.
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