John B. is a Senior Customer Success Manager with over 10 years of experience in onboarding, product adoption, user engagement, and retention strategies. They have held various customer success roles across companies like Informatica, Computing System Innovations, and AllianceOne, consistently excelling at driving client satisfaction and building strong client relationships. Currently, John serves as the Senior Manager of Customer Success & Support at NEC Corporation in Los Angeles, California, where they leverage their skills in proactive communication and strategic planning to enhance client experiences.
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