Jose Castillo has extensive experience in technical account management and customer support, currently serving as a Senior Technical Account Manager at Mindbody since June 2014, where responsibilities include managing relationships with strategic enterprise clients. Prior roles at Mindbody include Technical Account Manager and Lead Customer Support Specialist, where focus was on high-value accounts and troubleshooting software. Previous experience includes serving as Tech Support Team Lead and Technical Support Agent at Fusion Contact Centers, LLC for VoIP services, and as a Lift Truck Mechanic at Central Coast Forklift Repair. Additionally, Jose worked as an Account Manager at Creative Rents, specializing in delinquent accounts. Education includes a diploma from Delta High School.
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