Ayush Thukral is a results-driven Quality Assurance professional with over 4 years of experience in auditing, compliance, and process optimization within the IT, non-IT, and healthcare recruitment domains. Currently serving as the Lead - Quality at Mindlance since 2022, they focus on creating a scalable service delivery model powered by strong processes and exceeding performance goals. Previously, Ayush worked as a Quality Assurance Auditor and as a Customer Care Executive at Exl Service Private Limited. Their expertise includes conducting comprehensive audits and ensuring regulatory compliance to enhance operational efficiency.
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