Jaideep Joseph

Jaideep Joseph is a seasoned professional with extensive experience in operations, training, and management within the financial services sector. Currently, Jaideep holds the position of Senior Director at Mindlance, where responsibilities include strategic leadership and oversight of critical operations. Prior roles include significant contributions at Encore Capital Group, where Jaideep led global operations for the Internal Legal Collections Vertical and achieved notable improvements in cost efficiency, employee engagement, and compliance metrics. Jaideep's career spans multiple leadership roles, focusing on employee training and development, operational excellence, and strategic project execution. Educational background includes a degree from the Institute of Hotel Management, Bhopal, complemented by earlier schooling at St. Xavier School and Agra Public School.