Jim Ryan is a seasoned entrepreneur and venture capitalist with over 25 years of experience as the Founder and CEO of OutPLEX, a leading international customer engagement outsourcing organization. Since 2001, they have optimized AI and voice customer interactions, significantly reducing client labor costs. In addition to their role at OutPLEX, Jim co-founded and serves on the board of The Venture Mentoring Team, working to support the startup community. They also hold leadership positions with Mind&Melody, ShipMonk, TechNearshore, and Glades Capital, a firm focused on nurturing South Florida startups. Jim has a strong commitment to business and community growth in Florida.
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