Franklin E. Sharp

Franklin E. "Chip" Sharp currently serves as the Telephony Sr Delivery Manager at Mindr, beginning in January 2025. Prior to this role, Sharp worked at Cognizant as a Senior Manager, Projects from July 2021 to December 2024, where responsibilities included implementing solutions architecture for healthcare and hospitality clients on the Genesys Cloud Platform, as well as leading transitions from other service providers. From July 2013 to July 2021, Sharp was the Sr. Manager of Customer Experience Solutions at Powernet Co., providing comprehensive CCaaS solutions to over 100 customer contact center accounts across various industries. Sharp's earlier experience includes roles as a Sr. Technical Team Leader at Interactive Intelligence, a Team Lead at Bloom Marketing Group, and various positions at Indiana University Bloomington, building a strong foundation in technical support and systems administration. Sharp's educational background includes studies at Indiana University Bloomington and Culver-Stockton College.