Anna Belan is a Support Team Lead with over 12 years of experience in the B2B SaaS industry. Currently, Anna leads remote support teams at Toloka and Mindrift, focusing on improving workflows, onboarding new members, and enhancing team performance. Previously, Anna held senior support roles at Wargaming and worked as a technical support engineer at Vesta Borisov. Anna is pursuing a degree in Economist-Manager at Belarusian State University while having completed various certifications in QA and English.
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