Ankit Nigam is a seasoned professional with extensive experience in customer success and technical account management, currently serving as a Professional Services Consultant at Mindtickle since December 2019, after progressing through roles such as Technical Account Manager, Shift Lead, and Customer Success Engineer. Prior to Mindtickle, Ankit worked at Symantec Software and Services India Private Limited from July 2016 to December 2019 as a Partner Relationship Specialist and Customer Care Specialist, gaining experience while on third-party payroll. Ankit's career began at VRS Global Services, where roles included Floor Supervisor and Technical Support Representative from April 2013 to May 2015. Ankit holds a Bachelor of Commerce from Deen Dayal Upadhyay Gorakhpur University and a Master of Business Administration in Operations Management and Supervision from ISBM University.
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