Minerva CQ, a leader in real-time collaborative intelligence for the enterprise, is an AI platform that enables today’s workforce to effortlessly blend with AI during voice and digital conversations to improve agent and customer experiences. In the contact center, the Minerva CQ platform provides real-time agent guidance, automated QA and trainingsuggestions, and business intelligence. In the broader enterprise, Minerva CQ augments agents supporting field technicians with knowledge surfacing so they can tackle complex issues, repairs, and logistics.

AI/ML

Enterprise Software

Insurance

Support Services

Telecommunications

Minerva CQ

The Sunnyvale office focuses on strategic sales initiatives and high-level advisory functions to drive global growth.

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