Ícaro Santos has a diverse professional background encompassing roles in technology, customer service, and aviation. Starting as a Técnico de instalação at Combate Segurança, Ícaro gained experience installing security systems from November 2010 to February 2012. Following this, Ícaro served as an Agente de atendimento ao cliente with Gi Group in April 2015 for a brief period before joining GOL Linhas Aéreas, progressing from Auxiliar de aeroporto to Agente de Aeroporto between July 2015 and November 2018, where responsibilities included customer service and team leadership. Ícaro then advanced into the technology sector, working as a Técnico de implantação at Menew from June to December 2021, focusing on system implementation in the food service industry, and currently holds the position of Software Engineer at Minsait since December 2021, specializing in Microsoft Power Platform applications. Ícaro holds a degree in Gestão em Tecnologia da Informação/Sistemas da Informação from Unipê, completed in 2020, alongside prior studies in Sistemas de Informação at the Universidade Federal da Paraíba.
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