Ivina Kelle is an experienced professional in customer relations with a focus on B2B and B2C environments. Currently, as a Senior Analyst at Minsait, Ivina provides support to corporate and residential clients, emphasizing quick and effective resolution of technical and commercial demands. Previously, Ivina worked in customer service roles at Logos Serviços, where they handled face-to-face inquiries and managed client data, ensuring satisfaction and operational efficiency. Ivina is pursuing a degree in Management Processes at UNINTA - Centro Universitário INTA, expected to be completed in 2025.
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