Ivone Nobrega is an experienced Operations Manager specializing in BPO and call center services, with expertise in team and process management, particularly within financial institutions and insurance. Ivone held the position of Executive Operations and Relationship Manager at Liq from 2017 to 2020, where they managed significant client portfolios and led teams responsible for a substantial portion of the company’s monthly results. Currently, Ivone serves as a BPO Manager at Minsait Indra, continuing to leverage their strong background in customer relationship management and operational optimization. Ivone earned an MBA in Business Management from Fundação Getulio Vargas and a Bachelor's degree in Business Administration from Universidade Nove de Julho.
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