Leonardo J.

Leonardo J. is a technology professional with experience as a technical leader, support analyst, and supervisor in IT service management. They worked to resolve and prevent IT issues while collaborating with development teams and clients to ensure successful project delivery. Leonardo's academic background includes a degree in Systems Analysis and Development, a teaching license in Informatics, and several postgraduate qualifications in Project Management and Cloud Computing. They have held roles in various organizations, including as an Analyst of Projects and a Supervisor for Service Desk operations.