Pedro Vargas is an experienced professional in UX and ResearchOps, currently serving as the ResearchOps Lead at Minsait since March 2024. In addition to this role, Pedro is the Founder of ResearchPro, providing training and consultancy on UX, Research, DesignOps, and ResearchOps. Pedro also contributes to academia as a teacher and coordinator of modules on Design Operations for the specialization in UX Research at UNIFATEC in partnership with the Toronto School of Management. Past positions include UX Strategist & DesignOps Consultant at Workpro and ResearchOps Specialist at Banco do Brasil. As a co-founder and General Coordinator at Observe, Pedro has played a key role in advancing the experience research community in Brazil. Pedro's career includes substantial roles in UX research and design at companies such as Smart Research and Warren Investimentos, where leadership and team development were integral to success. Educational qualifications include a postgraduate degree in Business Management and Marketing from ESPM and a bachelor's degree in Executive Trilingual Secretarial Studies from Universidade Federal de Viçosa.
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