VB

Valéria Borges

Gerente de Operações de BPO / Energia e Indústria - Grupo Indra

Valéria Borges is an experienced professional in customer experience across B2C, B2B, and B2G sectors, with a strong background in employee experience and human development. They have held leadership positions at various companies, including Claro Brasil, Grupo Padrão, and Atento Brasil, where they focused on operational excellence, training development, and transformation digital initiatives. Currently, Valéria is a Gerente de Operações de BPO at Minsait, specializing in efficiency and continuous improvement strategies. Valéria is pursuing a degree in Comunicação Social at Universidade Paulista and has previously studied Recursos Humanos at Universidade Anhembi Morumbi.

Location

São Paulo, Brazil

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