Cassandra Thompson is an experienced Operations Support System Specialist at Minted, where responsibilities include liaising between engineering and customer service, documenting tech issues, and providing specialty tech support to enhance customer experience. Additional experience includes managing customer communications in Customer Success and serving as Vice President of the Board of Directors for Cure SMA, organizing fundraising events, and liaising with the FDA. Previous roles feature product management at Indio Technologies Inc., executive directorship at Byrds Fore A Cure, and various positions at American Express, where Cassandra contributed to software project implementations and supported corporate sales teams. Educational qualifications encompass a Bachelor’s Degree in Political Science from Arizona State University and ongoing certification in Project Management from the University of Arizona.
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