Mackenzie Jackson is a skilled professional in customer operations and content strategy, currently serving as Manager of Customer Operations Content & Experience at Minted since September 2020. Prior roles at Minted include Associate Manager, Operations & Content Strategist, Communications Specialist, Customer Operations, and Customer Service Representative Team Lead. Mackenzie began a career in social media as a Social Media Coordinator at Appraisal Technology, Inc. and gained marketing experience as a Marketing Intern at WJ Global Group. Mackenzie holds a Bachelor of Science in Marketing from the W. P. Carey School of Business at Arizona State University and also studied at the University of Arizona's Eller College of Management.
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