Mary Orrell is a seasoned professional in customer operations and experience, currently serving as the Senior Director of Customer Operations at Minted since January 2024. Prior to this role, Mary held various progressive positions at ELOQUII from February 2016 to January 2024, including Vice President of Operations and multiple director-level roles that focused on stores, operations, and customer experience. Prior experience includes leadership positions in store operations and customer relations at EXPRESS from January 2011 to February 2016 and Gap Inc. from October 2007 to January 2011. Mary holds a Bachelor of Arts in Psychology from Duke University and The Ohio State University.
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