Ben Patterson is an experienced Information Technology Support Specialist at Mintel, with a background that includes significant roles in IT support and public relations. At Mintel, responsibilities include remote and on-site support for over 500 end-users and network troubleshooting. Previous experience as a Support Technician II at Switchfast Technologies involved managing ticket systems, user administration, and providing extensive hardware and software support. Ben's earlier positions include Director of Public Relations and various managerial roles at National Education Servicing, focusing on efficiency improvements and policy development. With a Bachelor of Arts degree in Radio Television from Southern Illinois University, Ben has cultivated a diverse skill set across customer service, technical support, and public relations.
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