Robin D'souza

Robin D'souza has a diverse professional background with extensive experience in retail, customer service, and technology sectors. Starting as a Senior Sales Assistant at Poundland, Robin advanced to managing departments, liaising with head office, and training staff. Following this, roles at WeAnswer included Senior Operator and project leader, focusing on call analysis and B2B client care, while also managing significant growth during seasonal e-commerce expansions. At Sainsbury's, Robin served as Store Team Lead, overseeing team operations and customer service. In technology, Robin has held various positions at Mintivo, including Infrastructure and Networking Specialist, Technical Solutions Architect, and Head of Defence, emphasizing strategic output and workforce support for the UK defense sector. Experience at Vysiion Ltd involved technical engineering roles, problem management, and contributions to large-scale projects within the defense sector. Throughout these roles, Robin has demonstrated strong leadership abilities and a commitment to customer service excellence.