Nicholas Eedy

Nicholas Eedy is a highly skilled Senior Technical Support Specialist at Minto Group, with extensive experience in software support and technical leadership. Prior roles include Team Lead and Senior Support Engineer at Cornerstone OnDemand and Saba Software, where Nicholas managed advanced and escalated tickets, coached junior staff, and coordinated incident reviews across departments. Nicholas also supported Strategic Talent Management software at Halogen Software and worked as a Desktop Support Technician at J.L. Richards & Associates Limited, overseeing corporate infrastructure. Initial career experience includes a leadership role at Future Shop, focusing on schedule management and budget balancing. Nicholas holds an education from Nipissing University.