Kelsey Pollard is an experienced professional in digital advertising and customer service, currently serving as an Associate Programmatic Trader at MiQ since July 2024. Prior to this role, Kelsey held multiple positions at SmartMedia Technologies, including Paid Media Delivery Specialist, Senior Digital Ad Ops Specialist, and Digital Ad Ops Specialist, where responsibilities included campaign management, optimization strategy development, and competitor research. Kelsey began a career in the outdoor retail industry at Fenix Outdoor, excelling as a Warranty and Repair Specialist and eCommerce Customer Experience Representative. Kelsey holds a Bachelor of Science degree in Environmental Studies and Psychology from St. Lawrence University, complemented by a study abroad program at the University of Otago. Kelsey’s diverse expertise spans programmatic trading, campaign optimization, digital operations, and customer experience management.
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