Max Kuznetsov is an accomplished customer success and account management professional with extensive experience in leading customer-centric initiatives across various industries. Currently serving as the Manager of Customer Success for the UK & Nordics at Mirakl, Max has held senior roles at Global-e and Namogoo, where expertise in strategic accounts and customer success was demonstrated. Previous leadership positions at L'Oréal and Hasbro involved managing significant B2B relationships, enhancing team efficiency, and driving strategic decisions rooted in data analysis. A solid educational foundation in Business Administration and E-Commerce Management from the State University — Higher School of Economics supports Max's professional accomplishments.
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