Mark Rooney is an experienced professional in customer success and account management, currently serving as a Customer Renewals Manager at Mirantis since January 2021. Previously, Mark held the role of Customer Success Manager at Experian Data Quality, where a 90% renewal rate was maintained through comprehensive client engagement and proactive management. Prior experience includes serving as Partner Success Manager at Barracuda MSP, where Mark supported 100 clients and generated $600,000 in upsell revenue by identifying opportunities for growth. Additional roles include Account Executive and Consulting Utility Arborist, showcasing a diverse background in client relations and technical oversight. Mark holds a Bachelor's degree in Forestry from the University of Massachusetts Amherst and an Associate's degree in Landscape Construction from the Stockbridge School of Agriculture.
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