Andrei S. is a Genesys Certified Professional specializing in the development of digital contact centers. They currently serve as a Genesys Consultant at HCLTech, where they are overseeing a migration project from Genesys Engage to Genesys Cloud in the insurance sector. Additionally, Andrei is engaged in freelance work with Miratech, providing expertise on various Genesys Cloud projects, and operates as a Genesys Consultant through Glocomms, focusing on platform upgrades and client consultations in the Benelux area.
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