Alex Ramos is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Miro since June 2023. Prior to this role, Alex worked at UserTesting as a Customer Success Manager from October 2017 to June 2023, focusing on helping companies eliminate poor user experiences that negatively impact their bottom line. Earlier in the career, Alex held positions at Insight Global, first as an Account Manager and then as an IT Recruiter, managing the recruitment process and providing exceptional customer service throughout. Alex began the professional journey as an Outreach Intern at the Santa Clara Valley Water District, where responsibilities included leading water conservation activities. Alex holds a degree from San José State University, earned between 2010 and 2015.
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