Isha Shah is an experienced Product Manager with a strong background in customer service solutions, including live chat and chatbot implementations. Currently serving at Miro since October 2021, Isha previously held similar roles at foodpanda and Shopee, where contributions included managing product strategies for push notifications and customer engagement. Isha's early career involved roles as a User Experience Researcher and Teaching Assistant at Singapore University of Technology and Design, complemented by a business development internship at Flying Chalks. Isha holds a Bachelor of Engineering in Engineering Product Development from Singapore University of Technology and Design, alongside international educational experience from the University of Waterloo and the Massachusetts Institute of Technology.
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