Miro
Julia Hamilton is a Customer Success Manager at Miro since August 2022, leveraging extensive business and technical analysis skills to address complex customer issues and manage escalations. Prior to this role, Julia worked at Nearmap from December 2020 to July 2022 as a Technical Support Engineer, where responsibilities included understanding customer use cases and facilitating integration of Nearmap offerings. Julia's experience also includes a position as a Technical Support and Customer Service Specialist, managing a diverse range of customer inquiries. Julia holds a Bachelor of Arts Honours in English Literature and History from Carleton University and a Bachelor of Arts in French Language and Literature from Université Rennes 2.
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