Michelle W.

Michelle W. is a seasoned professional in customer success and operational efficiency, currently serving as the Portfolio Customer Success Lead for EMEA at Miro since August 2023, following a role as Senior Portfolio Customer Success Manager focused on the DACH region. Prior experience includes a position at Salesforce as a Customer Success Guide, where Michelle facilitated strategic initiatives for key accounts, and various roles at Accenture, leading test engineering and business integration efforts. With a strong educational background that includes master's degrees in Management and Marketing from Johannes Gutenberg University Mainz and SGH Warsaw School of Economics, as well as multiple bachelor's degrees, Michelle combines analytical skills with hands-on experience in driving customer engagement and operational improvements across diverse industries.