Neil Harmon

Neil Harmon is a seasoned UX researcher with extensive experience in leading user experience research and strategy across various industries. Currently, at Miro as a Senior UX Researcher, Neil focuses on the administration space, employing methods such as customer interviews and usability testing. Prior to this role, Neil was a Principal UX Researcher and Strategist at SumUp, leading digital payments research across multiple countries. Other notable positions include UX Researcher at Salesforce, where Neil conducted research for Non-Profit and Education Clouds, and UX Researcher at Charter Communications, focusing on the launch of Spectrum Mobile. Earlier career experience includes significant contributions at Ogilvy in various roles, including UX Growth Manager and Coordinator, working with high-profile clients like Google and IBM. Neil holds a UX Design Immersive certification from General Assembly and a Bachelor of Science in Business Administration - Marketing from Liberty University, graduating Magna Cum Laude.