Robert Schacht is a skilled professional with a diverse background in product management, marketing, and customer support. Currently serving as a Product Intern at Miro since December 2020, Robert has contributed significantly by compiling customer research, managing user stories in Jira, and participating in the Accessibility Ambassador program. Previous roles at Miro as a Subject Matter Expert and Senior Customer Support Representative showcased expertise in cross-functional collaboration, automation, and process improvements, achieving notable customer satisfaction metrics. Earlier experiences at imperson and Compadre involved marketing coordination and outreach strategies that generated substantial revenue growth and market insights. Robert holds a Bachelor of Business Administration in Marketing from the Lubar College of Business, earned in 2018.
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