Stephen Chiu

Stephen Chiu is an experienced professional currently serving as an Enterprise Customer Success Manager at Miro since July 2023. Prior to this role, Stephen worked at ServiceTitan from March 2018 to November 2022, where responsibilities included serving as a Competitive Intelligence Sr. Analyst, conducting comprehensive research and analysis on competitors and market opportunities, and maintaining competitive intelligence databases for sales and marketing support. Stephen also held the position of Senior Customer Success Manager and Customer Success Manager at ServiceTitan, focusing on customer satisfaction, retention, and collaboration with cross-functional teams. Earlier experience includes working at Cisco from July 2014 to January 2018 as a Business System Analyst, promoting Agile Methodology adoption and serving as Scrum Master. Stephen holds a Bachelor of Science in Business Administration with a focus on Finance from the University of California, Riverside.