Rob Kirk is an experienced IT professional with a strong background in service delivery and support. Currently serving as a Service Delivery Manager at Mirus IT Solutions since November 2018, Rob has held various positions in the IT sector, including Service Desk Manager at Atech Support Ltd for a brief period and IT Helpdesk Supervisor at Complete I.T. Ltd from December 2009 to July 2018, where responsibilities included helpdesk support. Beginning in the IT field as a Systems Administrator at Serena Software from 1999 to 2009, Rob provided desktop support and remote assistance while also taking on order management tasks. Educational qualifications include a degree in Languages for Business from the University of Wolverhampton, completed in 1999.