Andre Smit

Client Account Manager at MIS Solutions

Andre Smit has a diverse work experience spanning several companies. Andre most recently worked as a Client Account Manager at MIS Solutions, Inc. starting in September 2022. Prior to that, they were a Senior Customer Success Manager at Cybereason from October 2021 to June 2022, where they were responsible for upselling and renewing contracts, as well as creating customer-specific solutions.

Before Cybereason, Andre worked at Dimension Data Middle East and Africa for a significant period. From October 2018 to September 2021, they served as a Customer Success Manager, focusing on account growth and optimization. Prior to that, from October 2009 to October 2018, Andre held the role of Client Delivery Manager, where they built relationships with clients, ensured client satisfaction, and managed operational engagements.

Andre also has experience working at IT Intellect, where they held the position of Technical and Training Manager from April 2007 to October 2009. In this role, they managed trainers, ensured skills development, and maintained profitability of training classes. Andre also served as a Training Manager from February 2006 to September 2009.

Earlier in their career, Andre worked at IDCS as a Business Analyst from October 2002 to January 2005, and at Dimension Data as a Senior Applications Trainer from January 1997 to September 2002.

Andre Smit completed their secondary education at Roosevelt High from 1985 to 1989, earning a Matric degree in the field of Humanities/Humanistic Studies. In terms of additional certifications, they obtained various certifications from LinkedIn, including "Excel: VLOOKUP and XLOOKUP for Beginners," "Learning Excel 2016," "Business Fundamentals for Customer Success Managers," "CISM Cert Prep: The Basics," "Customer Success Management Fundamentals," "Microsoft Teams Quick Tips," "Sales: Customer Success," and "Strategic Thinking" in the year 2021. Andre also obtained the "Cisco Security Sales Specialist" certification from Cisco in January 2020. In addition, they acquired the "Accredited Sales Executive (ASE): Foundation Accreditation Exam" certification from Palo Alto Networks in October 2019 and the "Fortinet NSE 3 Integrated wireless" certification from Fortinet in September 2019. Furthermore, they received the "MVision" certification from McAfee in September 2019. In terms of Microsoft certifications, they obtained the "MCPS: Microsoft Certified Professional" certification in April 2012, the "MCSA: Windows Server 2008" certification in April 2012 and April 2009, the "MCITP: Enterprise Messaging Administrator on Exchange 2010" certification in March 2011, the "MCTS: Microsoft Exchange Server 2010, Configuration" certification in September 2010, the "MSTROFC07: Microsoft Certified Application Specialist Instructor" certification in June 2008, the "MCTS: Microsoft Office Communications Server 2007, Configuration" certification in May 2008, and the "MCTS: Windows Server 2008 Active Directory, Configuration" certification in February 2008.

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Timeline

  • Client Account Manager

    September, 2022 - present