Rafaella Steenhagen

Rafaella Steenhagen has diverse experience in administrative and customer service roles, including positions at Manserv as a Bilingual Receptionist, where responsibilities involved managing Chinese and Brazilian clientele, visa control, and event organization. Previous roles include a Customer Service Agent at MPA Recursos Humanos, an internship at Fórum Regional do Méier providing legal assistance, and an Administrative Assistant at Brunel supporting MISC Marine in procurement and travel management. Rafaella also participated in the Disney International College Program, gaining hospitality experience in a multicultural environment. Academic credentials include a Bachelor's in International Relations and National Security Studies from Estácio and ongoing studies in Law at Estácio. Current position is as a Fleet Operations Assistant at MISC Group.